Shipping Policy

Shipping Policy

Thank you for shopping with LUCKY FENG INC. We aim to provide you with the best quality kitchen products and a smooth delivery experience. Please read our shipping policy below for detailed information.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

We currently offer standard shipping to most locations within the United States. Delivery usually takes 5–10 business days depending on your location and carrier service.

International shipping may take 10–20 business days. Please note that customs delays may affect the delivery time.

3. Shipping Costs

Shipping fees are calculated at checkout based on your order weight, size, and destination. Occasionally, we may offer free shipping promotions — please check our homepage for the latest offers.

4. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please allow 24–48 hours for tracking information to update.

5. Delayed or Lost Packages

If your package is delayed or lost in transit, please contact our customer service team at service@luckyafeng.com. We will assist you in tracking your shipment and finding a resolution.

6. Incorrect Address

Please ensure that all shipping information is correct before completing your order. LUCKY FENG INC is not responsible for delays or losses caused by incorrect shipping addresses.

7. Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees applied by their local government. These fees are not included in the product or shipping cost.

8. Contact Us

If you have any questions about your order or shipping, please reach out to us:

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